Contact Us

For assistance in any sales, technical, warranty, maintenance and repair questions, reach out to our team of experts!

Contact Us

Order Desk Hours
Monday-Friday | 6:00 am – 4:00 pm Pacific Time 



Email: [email protected]

Phone: 1-800-532-7402 

Our Location

2951 E. La Palma Ave
Anaheim , CA
92806 United States

Get in Touch via Form

Have a general inquiry or want a quote? Head over to our contact us form and an APT representative will be in touch soon.

 

Frequently Asked Questions

For all air tools, except rock drills, use air tool oil or 10-30 weight. Rock drills require a higher viscosity oil, e.g. (if rock drill oil is not available, use 30 weight).

Recommended is 90 PSI. CFM depends on the size of the tool.
** Please note: Compressor must be large enough to produce CFM required by tool.

Yes.

Yes and always.

The best location to place an external oiler is 6-8 feet away from the tool, attached to a whip hose assembly.

Yes, we want our tools to be ready to go for operation when they arrive on the work site!

We’re happy to accept tool returns as long as they’re brand new, unused, and still in the box. You’ll have between 6 months to a year from the invoice date to send it back.

We’ve got you covered with warranties on tools and parts, but we’ll need to evaluate first to confirm what’s eligible. Here’s what isn’t covered:

  • Tools: Anything that’s been misused, abused, or is missing parts/components won’t qualify.
  • Parts: We can’t cover rubber components, wear-and-tear items, or used parts.

Our warranty lasts 18 months from the invoice date. If you’re unsure or have questions, let’s figure it out together—just reach out!

You can view our complete warranty policy here:

All tools and parts ship within 48 hours. In extreme cases due to short staffing, it may take up to 72 hours at the latest.

If an item’s out of stock, the lead time can vary. The best way to get accurate details is to reach out to our customer service team—we’re here to help!

Need support with a specific tool?

Get helpful tips to keep your APT tools performing at their best. We’re here to share insights, maintenance advice, and solutions to make your work easier.